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Here at Ickle Bow Peep we want you to be completely satisfied with your purchases, therefore we offer a no quibble 14 day returns policy, from the date of purchase, on all items we sell. After 14 days, we will only be able to refund for damaged or faulty products. To be eligible for a return the product(s) must be in their original packaging, un-opened, un-used and in their original condition.
If you wish to return a product, please email info@icklebowpeep.co.uk with your order number and sate you wish to return your product(s). You will be issued with a returns number that you must include with the product(s) when you post them back. Please post your product(s) back to Ickle Bow Peep, 7 Fraser Court. Rothienorman. AB51 8SD
Ensure you use a tracked and signed for delivery service when returning product(s) as you are responsible for the product(s) until we receive them.
Once we have received your returned product(s) they will be inspected and you will be emailed to confirm receipt and whether the refund has been accepted. Once accepted, we will endeavour to refund the value of the goods as quickly as possible, delivery charges and return delivery charges are non-refundable unless the item is faulty.
Please allow up to 10 days for your parcel to reach us via your delivery method.
All accepted refunds will be processed within 14 days of confirmation of receipt of the returned product(s).
Refunds will be made via PayPal, back to the card that the original payment was taken from.
This agreement is governed by Scots law and the exclusive jurisdiction of the Scottish courts will apply to this agreement.